Returns & Exchanges

At Luvme Hair, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unused products in their original packaging. Please ensure the lace remains uncut and the hair is in its original state to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your account or contact our customer service team within 30 days of delivery to start the return process and receive your Return Authorization number.

• 2.
  Prepare Your Package

  Securely pack the item in its original Luvme Hair box, ensuring all accessories, gifts, and the original invoice are included.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at the nearest authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Quality Inspection & Refund

  Once our warehouse receives and inspects the condition of your return, we will process your refund or exchange within 3-5 business days to your original payment method.